Articles on: Withdrawals

Can I refund a withdrawal?

At EarnLab, we understand that situations may arise where you need assistance with withdrawals or refunds. Here, we outline our policies regarding different withdrawal methods:

Gift Cards:
We regret to inform you that we do not issue refunds for gift card withdrawals, regardless of the circumstances. This includes accidental withdrawals of the wrong gift card or selecting the incorrect region.

The fundamental reason behind this policy is that once you receive a gift card code, it becomes possible for you to redeem or share it at any time. This makes it impractical for us to reclaim the gift card and provide it to another user.

PayPal Withdrawals:
For PayPal withdrawals, refunds are typically possible in most cases. If you haven't yet entered your destination address to claim the PayPal withdrawal, you can simply reach out to our 24/7 live support team. They will assist you in initiating a refund.

However, if you've already provided a PayPal withdrawal address on the claim page, please contact our PayPal withdrawal processor, Tremendous, at the following email address: help@tremendous.com. In your email, include your transaction ID and request a cancellation. Once the withdrawal is successfully canceled on their end, please inform us.

Crypto Withdrawals:
Crypto transactions are automatically processed once your withdrawal request is approved. Due to the nature of blockchain technology, these transactions are irreversible. Therefore, we cannot offer refunds or cancellations for crypto withdrawals.

We hope this information clarifies our withdrawal and refund policies at EarnLab. If you have any further questions or require assistance, please do not hesitate to contact our support team. We are here to help you navigate your withdrawal needs.

Updated on: 16/10/2023

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