Articles on: Withdrawals

Why is my withdrawal Awaiting Approval?

Understanding the timeline for your withdrawals is crucial when using EarnLab. We're committed to providing you with clarity about our withdrawal processing times, ensuring you know what to anticipate:

Manual Approval Process:

At EarnLab, a significant number of withdrawals go through a manual approval process. Our aim is to swiftly process these requests, typically within just a few minutes. However, during periods of high withdrawal activity, there may be occasional instances where this process takes up to an hour.

Limits of Live Support:

While our dedicated live support team is ready to assist you, it's important to understand their capabilities. They cannot expedite pending withdrawals or provide estimated approval times. Reaching out immediately after initiating a withdrawal won't hasten the process. However, if more than a few hours have elapsed (a rare occurrence), please feel free to contact us. We'll conduct an internal investigation to ensure a swift resolution.

Cryptocurrency Withdrawals:

Crypto transactions are automatically processed once your withdrawal request is approved. Due to the nature of blockchain technology, it's essential to note that approval on our end doesn't guarantee an immediate transfer to your chosen destination wallet. Delays occur because cryptocurrency transactions require confirmation on the blockchain, a process independent of our withdrawal system.

To monitor the status and network confirmations of your cryptocurrency withdrawal, check the "Status" field in your profile's "Withdrawals" tab. Be assured that your funds are en route, and we greatly appreciate your understanding and patience as you navigate this process.

Updated on: 18/04/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!